Privacy

Controller and direct contact

Digital Smart Intelligence, SARL, SIREN 990 107 203, is the controller for enquiries addressed to Digital Agent. Professional details appear in the legal notice. Data contact: contact@digital-agent.ai, confirmed as monitored by the operator.

This version has no active form. Email and phone links open your usual application; you choose the details and send the message or make the call. The website records no input and sends no enquiry to the previous form service.

Direct correspondence may include professional identity, contact details and project context. Supply only what is useful and avoid sensitive data.

Purposes and lawful bases

Information is used to respond to business enquiries, communicate with prospects and prepare potential quotations. You choose what to provide; without sufficient contact details or context, we may be unable to respond.

Where an individual requests a quotation for a contract for themselves, the necessary processing is based on precontractual measures requested by that individual (GDPR Article 6(1)(b)). General enquiries and correspondence with a company representative rely on DSI’s legitimate interest in responding to incoming requests (Article 6(1)(f)). These bases apply to distinct situations and are not combined for the same use.

Technical logs under DSI’s responsibility serve operation and security, on the separate legitimate-interest basis of maintaining service availability and diagnosing incidents. Contacting us does not subscribe you to a newsletter or add automatic prospecting use. The Agency interface makes no automated decision about your enquiry.

Access and handling of enquiries

Two people at DSI are authorised to access enquiries: the main commercial contact and Thomas Eddy BOAVENTURA. The commercial contact is responsible for follow-up, closure and deletion; Thomas is the second authorised contact.

According to DSI’s confirmed practices, Agency enquiries are kept only in the professional mailbox, with no deliberate copying to a CRM, Google Sheets, n8n or another prospecting tool. Technical email, telephone and hosting providers may be involved in routing or operating these services.

Email and phone

The contact@digital-agent.ai mailbox is accessed using Microsoft Outlook. Outlook is the email application here: this does not establish Microsoft as the email host. The domain’s public MX records direct incoming mail to OVH; this observation does not certify the actual mailbox-storage provider, synchronisation or backups.

Business calls to +33 1 89 48 01 73 are simply received. DSI states that it does not record or transcribe these conversations for commercial prospect handling. This line is separate from the voice agents developed for Labs clients. Any operator technical logs are distinct from DSI recording a conversation.

Retention and deletion follow-up

Business enquiries that do not lead to a contract are retained for a maximum of twelve months after closure. The commercial contact tracks closure dates and deadlines in a private register and plans a monthly review, with Thomas as the second authorised participant.

The procedure provides for deleting the relevant messages from accessible folders, including archives and trash according to the service’s actual capabilities, and documenting deletions. It does not mean that historical deletions have already taken place or been verified.

Enquiries that become client files and documents subject to statutory retention have their own purposes and rules; they are not treated as enquiries without a contract.

Technical copies and providers

Possible provider backups, synchronisation and other technical copies must be distinguished from copies deliberately used by DSI. Their settings, expiry periods and deletion capabilities are not all verified. This notice does not guarantee immediate deletion of every backup or a uniform retention period at those providers.

The website is hosted by Hostinger International Limited, identified in the legal notice. HTTPS connections require technical data, such as the IP address and request characteristics, which may appear in technical-service logs. These logs are distinct from commercial enquiries; the twelve-month rule is not automatically assigned to them.

Actual processing countries and safeguards for possible transfers outside the European Economic Area depend on the relevant services and settings. MX records and the Outlook application cannot establish them. DSI claims neither exclusively European storage nor an unverified general transfer guarantee. You can request available information on providers and their limits at contact@digital-agent.ai.

Available contact channels

For this first deployment, only email and phone contact are offered. Agency has no active form or booking link. Labs links lead to a separate service whose processing is distinct from this page.

Your rights

Depending on processing and lawful basis, rights include access, rectification, erasure, restriction, objection and, where applicable, portability. Consent withdrawal applies to processing actually based on consent.

Contact contact@digital-agent.ai. Proportionate identity verification may be necessary. Requests normally require a response within one month, subject to GDPR conditions. You may lodge a complaint with the CNIL.